IT-Guru Online
IT-Guru Online

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Privacy Policy

Last updated: 23 March 2026

1. Introduction

IT-Guru Online (“we”, “us”, or “our”) is committed to protecting the personal information of our clients and website visitors in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what information we collect, why we collect it, and how we use it.

2. Information We Collect

We may collect the following personal information:

  • Full name and surname
  • Email address and telephone number
  • Physical and postal address
  • Service preferences and domain registration details
  • Communication records (contact form submissions, emails)

3. How We Use Your Information

We use your personal information to:

  • Process service registrations and domain applications
  • Communicate with you about your account or enquiry
  • Provide IT support and related services
  • Comply with legal obligations
  • Improve our website and service offerings

4. Sharing of Information

We will not sell, rent, or share your personal information with third parties except where required to deliver our services (e.g. domain registrars, hosting infrastructure providers) or where required by law. All third parties we work with are contractually obligated to protect your information.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

8. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact our Information Officer:

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